The use of formal mediation is on the rise. Since the Singapore Mediation Centre (SMC)’s inception in 1997, SMC’s panel of Principal Mediators and Associate Mediators have facilitated amicable settlements totalling more than S$2 billion. More than 3,500 parties have voluntarily engaged in mediation and resolved their disputes in a private and forward-looking manner. Globally, there is a growing sensitivity to the time and financial savings as well as long-term relationship benefits obtainable from a mediated settlement.

Recognising the benefits of mediation, many companies and organisations have come forward to formally pledge their commitment to resolve disputes outside traditional litigation channels. The pledge is cost-free and not legally binding. Organisations stand to benefit from the following vital outcomes:
  • Cost-savings. Mediating disputes in a day can potentially avoid high costs of litigation and the risks associated with it.
  • Goodwill generated with the other party. The amicable process improves mutual understanding between parties, transforming potential crises into strengthened relationships.
  • Creative and holistic solutions. Parties obtain value-added outcomes that go beyond financial remedies to meet their real commercial interests.







SMC is proud to inaugurate the Singapore Mediation Charter and invites all organisations in Singapore to become signatories. By doing so, the signatory makes a public, policy statement signalling its commitment to the promotion of mediation through five core actions:

  • Action 1: Considering mediation as a first resort to resolve the organisation’s disputes with other persons or organisations

  • Action 2: Inserting a mediation clause(s) in agreements and forms that the organisation is a party to, whenever appropriate

  • Action 3: Engaging its staff and members in programmes which equip them with the knowledge and skills of mediation

  • Action 4: Displaying its name as a signatory to the Charter on the Singapore Mediation Charter website

  • Action 5: Placing a specially designed “Singapore Mediation Charter” logo on the organisation’s website or a link which is hyperlinked to the Singapore Mediation Centre’s website
An organisation can become a signatory by signing the Singapore Mediation Charter Form and returning the completed Form to SMC. SMC will thereafter follow up with your organisation and advise you of the next steps. As a signatory, an organisation will also enjoy exclusive benefits from SMC.		    
         
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