Mediation is a voluntary process in which an impartial third party, called the mediator, assists the parties to a dispute to resolve their differences privately and amicably. The mediator acts as a facilitator for the negotiations, regulates the process, and steers the direction of the discussion with the aim of helping the parties to find a mutually acceptable solution. Mediation presents an opportunity for disputing parties to avoid litigation or arbitration and allows them to save time and money while preserving relationships. Mediation is not about deciding who is right or wrong. The focus is not on who said or did what in the past. Instead, the goal is to find a practical solution and settlement that is acceptable to everyone involved, having regard to the different interests, needs and concerns of both parties. More information can be found at www.mediation.com.sg. The Singapore Mediation Charter is a pledge by which a signatory makes a statement signalling its commitment to the promotion of mediation through five core actions, namely, to consider mediation as a first resort to resolving disputes, inserting a mediation clause in its agreements, engaging its staff and members in programmes which equip them with the knowledge and skills of mediation, displaying its name as a signatory to the Singapore Mediation Charter on the Charter website and placing a specially designed “Singapore Mediation Charter” logo on the organisation’s website or a hyperlink. There is no fee payable to be a signatory and signing on is completely free of charge. By signing up to the Singapore Mediation Charter, a signatory is signalling its commitment to consider mediation as a first resort to resolving disputes, but is not legally bound to do so. A signatory is not bound but is entitled to promote the use of mediation through the five core actions. The organisation is free to contact SMC and to discuss any of the core functions further. Simply complete and sign the Singapore Mediation Charter Form and return it to SMC (Fax: 6333 5058 or by Email: enquiries@mediation.com.sg). SMC will thereafter get in touch with you about the next steps.

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